English | .MP4 | h264, yuv420p, 1280x720, 29.97 fps(r) | aac, 44100 Hz, stereo | 255 MB
Conflict resolution and management strategies for managers and leaders to use at work and when running your business
In this course you will learn conflict resolution and management skills that will be useful to you at your job whether you are an employee or a manager, and when leading teams in which you need everyone to work together and be at their best.
The course will teach you how to avoid situations that can give rise to conflict. The course will also teach you strategies for quelling that conflict if it does arise.
The course will also discuss emotional intelligence and empathy to all parties involved so that you can understand everyone better, and get them on track, and motivated to do great work instead of get stuck on the conflict.
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