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  • Author: BaDshaH
  • Date: 20-08-2015, 09:15
20-08-2015, 09:15

ITIL 2011 Foundation

Category: Tutorials




PEOPLECERT Approved, Affordable & Quality E-Learning Program to Clear ITIL� Foundation Exam at First Attempt

What are the requirements?
No Prerequisites to join this course. Participants working in IT Infrastructure Support job profile can benefit maximum from this course
What am I going to get from this course?
Over 207 lectures and 4 hours of content!
Pass ITIL� 2011 Foundation Certification Exam at the Very First Attempt
Understand the ITIL� Framework and its application towards improving the IT Service Management (ITSM) within an Organization
Identify Goals and Objectives of Service Life Cycle Components
Learn Key ITIL� Terminologies, Fundamentals, and Principles
Recognize ITIL� Processes and Functions
Understand Key Service Management Roles
What is the target audience?
Project Staff with job roles like IT Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts, Software Architects, Information System Manager working on IT/Application/Service Support projects
IT Support Staff with 0-4 Years' Experience - Looking to build their career in IT Support, IT Helpdesk, IT Infrastructure


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