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  • Author: BaDshaH
  • Date: 13-12-2015, 11:35
13-12-2015, 11:35

Udemy - IT Troubleshooting Skill and Process Management

Category: Tutorials




Screen, Train and Develop (Troubleshooting Skills and Tools): A Manager's Guide To Building a Service Desk Team
What are the requirements?
Minimum 1 year experience managing technical help desk
What am I going to get from this course?
Over 19 lectures and 4 hours of content!
Learn how to screen job applicants and hire the right person f the job
Design specific troubleshooting drills based on products suppted native environment
Build an effective and functional troubleshooting tool
What is the target audience?
SME Technical Managers
Enterprise IT Managers


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