English | 2015 | mp4 | H264 1280x720 | AAC 2 ch | 1 hrs | 190 MB
eLearning, Business, Communications | Skill level: Beginner level
Powerful ways to help you improve your customer service skills and improve your customer relations, in any business
Over 300 students and a 5-star review in less than a week-- Thank you everyone!
WHO ELSE WANTS TO GROW THEIR BUSINESS?
AND DO IT WITH A LOW-COST METHOD?
AND START WORKING ON IT TODAY?
You may be failing at keeping or gaining customers in your business, yet you don't even know why!
Customer service is what helps set you apart from your competition.
It's such a simple, low-cost concept yet most business owners and their employees do not use it.
They fail to think about their customers' needs.
They fail to think how their actions can have an effect on the revenue of the business.
They fail to think about their own experiences as a customer.
But, how do you improve your customer service skills?
I'm Ken Underhill and I'm a serial entrepreneur that has used great customer service to grow my own businesses.
In this comprehensive video course, I take you gently by the hand as I show you how to improve your customer service skills.
You do not need a college degree, any money, or any business experience to implement these strategies.
But, improving customer service is difficult, right?
Use my experience and my knowledge from growing my own companies, follow the information in the videos, and work on improving your customer service skills today.
If every business is selling the same thing at the same price, which business does a customer go to? They will go to the one with the best customer service. Make sure that is YOU!
Distinguish your business from your competition and help it grow through word-of-mouth marketing.
As with all of my courses:
you have unlimited, lifetime access to the course at no extra cost
all future additional lectures and materials in this course are always free
there's an unconditional, no questions asked, full 30 day money-back guarantee
my help is always available to you. If you get stuck or have a question, just ask it in the discussion area or private message me on Udemy
What are the requirements?
- A pen (or pencil) and paper is recommended for taking notes.
- A passion for learning new things.
What am I going to get from this course?
- Over 10 lectures and 1 hour of content!
- Know correct ways to interact with customers.
- Improve customer service skills.
- Learn acronyms that will help you share the knowledge.
What is the target audience?
- This course is taught at a Basic level and is intended for employees and business owners.