» » Problem Management An implementation guide for the real world

Information of news
  • Author: Alexandr
  • Date: 20-02-2016, 01:48
20-02-2016, 01:48

Problem Management An implementation guide for the real world

Category: E-Books

Problem Management An implementation guide for the real world

Problem Management: An implementation guide for the real world by Michael G. Hall
English | 2014 | ISBN: 1780172419 | 190 pages | PDF | 8 MB

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. Based on the author's extensive experience and backed up by suggestions and ideas from other practitioners, this book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function, from proposition and justification of the function to different ways of organising it. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses. 'Michael covers problem management from soup to nuts. Regardless of the maturity of your problem management process, this book will improve it. A must read!' Joseph Gallagher, Problem management thought leader - 'This is essential reading for anyone who wants to take problem management seriously. I thoroughly recommend it.' James Bourgerie, Global Process Owner Problem Management, Computacenter -

(Buy premium account for maximum speed and resumming ability)



Site BBcode/HTML Code:
Dear visitor, you went to the site as unregistered user.
We recommend you Sign up or Login to website under your name.
Would you like to leave your comment? Please Login to your account to leave comments. Don't have an account? You can create a free account now.

Tag Cloud

archive of news

free html hit counter